Delivery Information

How does delivery work?

You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your Trivassi Jeans are is on its way - now what?

Once an order is placed, our team will carefully collect your Trivassi Jeans from "Comfy Land" and package it with hugs and love, so please allow up to 48 hours for our team to pick and pack your order. 

We offer Free Express Shipping via Australia Post on orders over AU$200 per transaction. 

Shipping charge of AUD$9.99 will be applied for orders under AUD$200 (Standard delivery 3- 7 business days) or AUD$14.99 (for Express delivery 2 - 5 business days). Orders received by 11am, Monday through to Friday (excluding public holidays) will be dispatched within two business days. Orders placed  on the weekends will be dispatched the following business day. We do not offer deliveries on weekends or public holidays.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey.

Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post’s delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home. We recommend using a business address as your delivery address. 

Please note: We send via signature required post to ensure safe delivery - if you opt for ‘Authority To Leave’ yourself, we are not responsible for the package in the rare case it is missing or stolen.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

Your order will be despatched pending credit card authorisation, verification and availability of stock

Please note: Australian Express Delivery may not be available during sale, public holidays or promotional events.